Direct sun fades fabric and leather and moves solid wood. Keep pieces out of strong sun and away from air-conditioning vents and heaters.
Blot, never rub. A spill wiped within a minute rarely leaves a trace on any of our materials.
A soft, dry or barely damp cloth does almost all of it. No abrasive pads, no silicone sprays, no solvents.
Material by material
Indoor Sintered Stone
- Wipe with warm water and a mild detergent on a soft cloth.
- Resistant to heat, scratches and stains in daily use; still use boards and trivets so the surface stays pristine.
- Avoid cleaners containing hydrofluoric acid; everyday kitchen cleaners are fine.
- Never sit, stand or lean heavily on an overhang.
Indoor Suar Wood
- Dust with a soft, dry cloth, following the grain.
- Wipe spills at once with a cloth barely dampened in water, then dry.
- Use coasters and mats under hot, wet or sharp objects.
- Keep out of direct sun and away from air-conditioning vents; wood moves and mellows with light and humidity, and even exposure keeps the tone consistent.
- No silicone sprays, wax polishes or abrasive cleaners on finished surfaces.
Indoor Teakwood
- Dust with a soft, dry cloth, following the grain.
- Wipe spills at once with a cloth barely dampened in water, then dry.
- Use coasters and mats under hot, wet or sharp objects.
- Keep out of direct sun and away from air-conditioning vents; wood moves and mellows with light and humidity, and even exposure keeps the tone consistent.
- No silicone sprays, wax polishes or abrasive cleaners on finished surfaces.
Leather
- Dust weekly with a soft cloth; wipe with a cloth lightly dampened in water when needed.
- Blot spills immediately; never rub them in.
- Keep away from direct sun and heat sources, which dry and fade the hide.
- Natural marks, creases and tonal variation are the hide itself, not defects.
- Condition only with a product made for the finish, tested first on a hidden area.
Living Fabric
- Vacuum weekly with an upholstery brush on low suction.
- Blot spills immediately with a clean, white, absorbent cloth; do not rub.
- Spot-clean with a water-based upholstery cleaner, tested first on a hidden area.
- Turn and plump loose cushions regularly so they wear evenly.
- Keep out of direct sun to limit fading; book a professional clean for larger marks.
Metal
- Wipe with a soft cloth and mild soapy water, then dry.
- No abrasive pads or powders; they scratch brushed and coated finishes.
- Touch up chips in a coated finish promptly so the surface stays sealed.
Powder Coated Aluminium
- Wipe with a soft cloth and mild soapy water, then dry.
- No abrasive pads or powders; they scratch brushed and coated finishes.
- Touch up chips in a coated finish promptly so the surface stays sealed.
Rope
- Dust with a soft brush or the vacuum brush attachment.
- Wipe with a cloth barely dampened in water; never soak the weave.
- Keep away from direct sun and damp, which dry out or soften natural fibres.
- Sit on seats, not on arms or edges.
If a piece needs more than care
Loose joints, worn cushions and marked finishes can usually be put right. Tell us the piece and the problem.
Structural faults under normal domestic use are covered for five years. What the warranty covers.
Unsure about a cleaner or a mark? Email [email protected] with a photograph before trying anything.
Good to know
Natural materials vary and change. Grain, veining and tone differ from piece to piece, teak mellows with light and leather softens with use. That is the material, not wear. Care products we use ourselves are in the catalogue.